Our friend told us about how Goodrich helped them find their retirement home a few years ago, and they seem so pleased with their new home and the happiness it bought to their family that we knew we wouldn’t choose any other agency to help us in our search. We weren’t too familiar with the housing market, or where to start looking but Goodrich helped us to choose the area, establish our price bracket and consider the type of house we wanted. They went above and beyond what we thought they would do for us, and they made us think about the little things like the neighbourhood, or if there were local parks for Tom and I to walk the dog like we usually do every morning. I couldn’t have possibly asked for more from them. Would definitely recommend if you want a high quality service from people that truly care!

Tom, 56 and Ruth, 54, Alfreton

I was really hesitant about approaching an estate agency because of the common misconception that they are profit and commission focussed, and care little for the buyer experience. I came across Goodrich through their Facebook account when I was browsing one day and saw the great number of positive feedback they were receiving and thought, why not? I’m a first time buyer, so it was really important that I joined forces with someone that understood my circumstance and had my interests at heart. I can honestly say that Goodrich are the best estate agency! They made me feel very comfortable throughout the process and explained all of the complicated things like the legal and financial matters so that it made sense to me and my partner. They made sure that the houses we viewed met our criteria before arranging for us to visit. They even took care of our old apartment and recommended some good moving van companies, decorators and a brief of all the local shops, petrol station and supermarkets. It wasn’t like getting a service from a business, it was like being helped by a friend. Wouldn’t use any other agency, highly recommend!

Jennifer, 27, Stafford

I had been trying to sell my house for a few years before I went into a Goodrich letting branch. I told them about my situation and instead of telling me where I was going wrong they drew up a detailed plan of how they were going to help me sell my home as quickly as possible. We had four offers after 3 months – it was unbelievable! They used a range of new and digital technologies to market out house to a wide buyer market and monitored analytics to ensure that the house was being advertised to the right people at the right time. They handled all of the offers, housing assessments and advised me where to go forward from there. Goodrich leave no stone unturned when it comes to estate management. Impeccable Service!

Mary, 46, Buxton